IT Administrative Officer

Company Description

Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.
Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing.

Job Description

The IT Administrative Officer provides essential administrative and coordination support to the IT Department, ensuring smooth day-to-day operations. The role focuses on managing Corporate User Group (CUG) lines, handling basic IT-related administrative tasks, and supporting internal communication and documentation within the team. This position is suited for someone organized, detail-oriented, and comfortable working at the intersection of IT and administrative functions.

Key Responsibilities:

1. CUG & Telecom Management

• Manage and maintain all Corporate User Group (CUG) lines across the organization
• Coordinate new line requests, activations, upgrades, and deactivations
• Monitor CUG usage and liaise with service providers on issues, renewals, and billing
• Maintain an up-to-date database of all assigned lines and users
• Support cost control and proper allocation of telecom resources

2. IT Administrative Support

• Provide general administrative support to the IT team
• Maintain records of IT assets, requests, and documentation
• Assist in preparing reports, memos, and internal communications
• Track departmental expenses and support invoice processing
• Schedule meetings, take minutes, and follow up on action points

3. Coordination & Documentation

• Act as a liaison between IT and other departments for administrative requests
• Ensure proper documentation and filing of IT policies, procedures, and records
• Support onboarding and offboarding processes from an IT administrative perspective
• Assist in vendor coordination for routine administrative matters

4. Inventory & Asset Tracking

• Maintain logs of IT equipment and accessories
• Support asset allocation and retrieval processes
• Assist with periodic inventory checks and reconciliation.

Qualifications

• Bachelor’s degree or equivalent in any relevant field
• 2–3 years’ experience in an administrative or support role (IT exposure is an advantage)
• Basic understanding of telecom/CUG management is a plus
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)
• Strong organizational and record-keeping skills

Additional Information

        Only qualified candidates will be contacted