MRO Crew Chief (Llanbedr Airfield)

Job Description

Scope 

Plan for and lead the conduct of ground test, support to air test, modification and maintenance of Windracer ULTRA Unmanned Aerial Vehicles (UAV) at the Windracers facility at Llanbedr Airfield. Manage the spares, ground equipment and vehicles stored on site and be the liaison with the local airfield management. Collaborate with and guide technicians deployed from the Windracers base and work as part of a the multifunctional team to support flying operations. 

Responsibilities
Planning, leading and conducting: 

• The embodiment of planned fleet modifications 
• The completion of scheduled maintenance 
• The diagnosis, planning and completion of unscheduled maintenance / repair 
• The completion of defined post manufacture special to role modifications 
• Ground testing of systems for post manufacture / modification quality assurance and for fault diagnosis / confirmation of diagnosis 
• The rectification of faults found during ground testing 
• The ground handling, refuelling and maintenance support to flying operations 
• The collation of feedback on system and design challenges for availability management and engineering teams 
• Management of the repair of faults found on Llanbedr based aircraft fleet support vehicles and ground support equipment 
• Management of the relationship with procurement for the supply of third party maintenance of vehicles and ground support equipment 
• The management of spares required for modification, maintenance and repair (MMRO) in Llanbedr 
• Management of the relationship with procurement for the supply of spare parts for the stock held in Llanbedr using the relevant electronic inventory management system (ERP) 
• This disposition of spares for deployed aircraft operations support 
• Completion of and maintenance of relevant aircraft and equipment electronic records 
• The continued management of workspace, ensuring cleanliness and tidiness is maintained 
• The conduct of all activity within your area of responsibility in a safe manner and in accordance with the Windracers Health and Safety agenda 
• The relationship with the local airfield management (landlord) for facilities and logistic support (not for flight operations) 
• The conduct of facilities husbandry for the areas leased by Windracers
  
  

Responsible for: 

• Working in accordance with Windracers values, policies, procedures and guidelines 
• The supervision and approval of work conducted by subordinate technicians 

Leadership & Continuous Improvement  

• Lead, mentor, and develop any MMRO Team deployed to assist you in Llanbedr to achieve departmental and organisational objectives, establishing key targets for the team whilst growing along with the pace of the business.  
• Ensure currency with all relevant industry practices, where applicable, and strive for a continuous learning approach to personal development for both you and the team  
• Provide a leading example to the team of adherence to company policies and culture and promote an open and transparent approach to reporting safety concerns and risks 

Managers Responsibilities 
Operational Delivery  

• Set clear team goals aligned with company targets and business strategy.  
• Oversee day-to-day operations or project delivery within your function.  
• Balance resource planning, risk management, and deadlines in a fast-paced, agile environment.  

Manage Functional or Project Areas  

• Own the delivery of critical functional or technical areas (e.g. project timelines, compliance, technical direction).  
• Ensure outcomes meet quality, safety, and regulatory requirements.  

 Contribute Expertise  

• Serve as a subject matter expert within the MMRO domains, particularly when deployed alongside flight operations team and capability. 
• Guide and influence teams through technical leadership or coordination.  

  Drive Cross-functional Collaboration 

• Work closely with other managers (Flight Operations, Engineering Functional & Customer Success) to align priorities and workflows.  
• Ensure effective two-way communication between your team and peer team management.  

Maintain Standards and Promote Continuous Improvement  

• Uphold documentation, quality, and compliance standards across your area.  
• Suggest and implement process improvements to enhance efficiency or scalability.  
• Identify opportunities for improving tools, systems, or processes.  
• Encourage team innovation and feedback in a scale-up environment.  

 Uphold Values and Safety  

• Champion company values: Purpose, Agile, Resilient, Team, Safe.  
• Ensure all team members work in compliance with HSE standards and quality requirements.  

  Lead People 

• Set direct goal for direct reports and support direct reports on setting goals for their teams. 
• Foster a high-performance, inclusive, and respectful team culture.  

  Qualifications & Experience 

• Experienced in leading and supervising vehicle technicians (air, automotive, marine or rail) 
• Essential: experienced in the supervision of mechanical or electrical / electronic vehicle fault diagnosis 
• Desirable: experienced in the supervision of mechanical and electrical / electronic vehicle fault diagnosis 
• Ability to adapt and learn new skills 
• Empathetic and skilful communicator 
• Ability to manage the collation and generation of on engineering drawings or manufacturing / modification packs 
• Highly desirable: willingness to periodically operate from remote locations (UK or overseas at the discretion of the employee) 
• Experienced with Microsoft Office user 
• Evidence of an ability to learn how to use special to role fleet management project / progress management software 
• Experience reading MCAD and ECAD drawings 
• Right to work within the UK. 
• Vetting and security clearance (as required by role, location or client). 

Other  

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the company. The job description may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.      

Professional Development  

You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements.