Housekeeping Supervisor
honorhealth
Patient Account Representative I - Patient Billing Services
honorhealth· 78 HonorHealth Medical Group Support
About this role
Primary City/State:
Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027Category:
Patient ServicesShift:
DayDepartment:
Business OperationsGreat care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Responsible for part of the following: billing and collecting, research, payment posting, charge entry, and a host of other duties to assure timely reimbursement to the medical provider. Demonstrates independent problem-solving skills of account error necessary to bring the account balance to zero within established time frames.
ESSENTIAL FUNCTIONS
- Responsible for research and secure payment for insurance accounts: Follow up required daily accounts based on work queue assignment to reduce the A/R, Contact insurance companies to follow up on denials and correspondence. Review Charge review work queues as assigned.
- Responsible for research and secure payment for patient balances: Follow up required daily accounts based on account work queue assignment to reduce the cash pays A/R. Answer incoming patient calls. Process credit card payments and post within the patient billing system. Work return mail to update accounts to ensure accuracy.
- Performs routine data entry and/or review of claim edit work queues: Input charges for physician billing Maintains current knowledge of regulatory billing requirements for the specified payers and various specialty specific limitation or payer expectations. Review Charge review work queues as assigned.
- Handles all payments and correspondence received in the central business office. Creates payment batches and scans all correspondence into patient billing system, Posts payments and denials into patient billing system.
- Follows departmental functions: Prioritize work to minimize interruptions and increase efficiency in collections process, Participate in daily DMS huddle, and all department meetings, Provide five-star customer service, to include patients, coworkers, vendors and management, Establish and maintain and efficient filing system, Maintain clean and organized work area, Communicates and engages effectively with others, Communicates and participates in training classes as needed to keep current with daily operations. Work in a team environment and participate in constructive feedback. Ability to handle numerous tasks simultaneously and with flexibility.
EDUCATION
- High School Diploma or GED Required
EXPERIENCE
- 1 year Healthcare related medical billing and collection experience in a medical practice or healthcare organization. Required
LICENSE AND CERTIFICATIONS
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Frequently Asked Questions
Is the salary disclosed for the Patient Account Representative I - Patient Billing Services position at honorhealth?
The salary for this Patient Account Representative I - Patient Billing Services role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Account Representative I - Patient Billing Services position at honorhealth located?
This Patient Account Representative I - Patient Billing Services role at honorhealth is based in Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative I - Patient Billing Services role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Account Representative I - Patient Billing Services role in the 78 HonorHealth Medical Group Support department at honorhealth.
Which team or department does the Patient Account Representative I - Patient Billing Services at honorhealth belong to?
This Patient Account Representative I - Patient Billing Services position is part of the 78 HonorHealth Medical Group Support department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative I - Patient Billing Services position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
When was the Patient Account Representative I - Patient Billing Services job at honorhealth posted?
This Patient Account Representative I - Patient Billing Services position at honorhealth was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative I - Patient Billing Services
honorhealth
You'll be redirected to honorhealth's official application page on Workday.