Principal - Architecture

REQUIRED QUALIFICATIONS

Technical Experience

10 years of handson Salesforce experience Sales Cloud Service Cloud Marketing Cloud Data Cloud and Agentforce Youve shipped features configured data models integrated external systems and troubleshot production issues

Deep expertise in at least 2 of Sales Cloud architecture Service Cloud configuration Marketing Cloud Engagement Data Cloud AgentforceEinstein Copilot Commerce Cloud or integration design APIs middleware ETL patterns

Proficiency with SQL and data modeling Comfortable with APIs and APIfirst architecture Can design pseudocode or explain data pipelines Software engineer background not required but technical fluency is

Familiarity with cloud infrastructure databases identity management and compliance frameworks Comfort asking smart questions about adjacent technologies AIML security governance

Consulting Delivery Experience

Minimum 5 years in a consulting or SI delivery role Salesforce consulting partner tech SI or inhouse consulting team You understand the consulting operating model fixedscope engagements rapid onboarding managing multiple stakeholders and delivering under timeline pressure

Track record leading engagements with complex requirements multiple stakeholder groups and meaningful scope 250K2M contract value Youve owned delivery outcomes not just technical tasks

Proven ability to work directly with enterprise clients navigating approvals managing expectations handling scope creep and building longterm relationships You understand enterprise sales cycles and political dynamics

Experience defining and executing phased gotomarket strategies managing pilottoproduction transitions and measuring adoption success You know how to stage work for early wins and stakeholder confidence

Business Acumen Commercial Thinking

Ability to frame technical problems in business language Quantify KYC turnaround from 3 days to 2 hours Calculate annual FTE cost 450K Estimate revenue uplift or risk reduction Connect solutions to PL impact

Comfortable reading and discussing financial metrics PLs margins COGS ROI cost of ownership and payback period You can defend project economics to finance and executive teams

Understand engagement economics fixedfee vs timeandmaterials tradeoffs scope protection to protect margin and how scope changes impact delivery profitability You think like a delivery lead not just a technologist

Identify and position expansion opportunities What comes after the MVP Wheres the next 5M of client value Can this solution scale to other business units or geographies You grow accounts not just complete projects

Behavioral Leadership Attributes

Strong communicator You present complex ideas clearly to both technical and nontechnical audiences You write well status updates architecture documents risk memos

Skilled stakeholder manager You build trust across organizational hierarchies You navigate competing interests listen deeply and adapt without defensiveness

Comfortable with ambiguity You make highstakes decisions with incomplete information You identify risks early propose mitigations and escalate appropriately

Customer obsessed You own client success not just task completion You measure adoption iterate on feedback and celebrate wins

Resilient and adaptable Youve shipped complex projects despite obstacles scope changes resource constraints data quality issues You stay calm and focused on outcomes

PREFERRED QUALIFICATIONS

Proven experience at a toptier Salesforce consulting partner Slalom Deloitte Accenture Simplus Salesforce PS Coastal Cloud IBM PWC EY KPMG etc or recognized technology SI

Track record of leading or coowning engagements with contract values 1M and teams of 3 people

Handson experience with Data Cloud architecture Agentforce design or AInative solution patterns LLMs prompt engineering RAG

Discovery and architecture work with Fortune 500 or highly regulated clients financial services healthcare public sector

Salesforce certification Platform Developer I Solutions Architect or relevant cloud certification

History of mentoring junior engineers supporting presales efforts or supporting business development in closing deals

Experience managing engagement PL tracking delivery margin or making scopetimeline tradeoffs to protect profitability