Product Solution Engineer
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Product Solution Engineer
vegapay· Client Success
About this role
The Impact You’ll Drive
At Vegapay, we’re building the infrastructure powering next-gen credit programs for banks and fintechs. As a Product Solutions Engineer, you’ll sit at the intersection of product, engineering, and clients - owning production reliability while solving complex, real-world fintech problems at scale.
This is not a traditional support role. You will be the first line of defense for mission-critical systems, the go-to person for debugging deep issues, and a key partner in ensuring our platform runs flawlessly for our banking partners.
The Hats You Will Wear
- Own end-to-end production reliability across credit, UPI, ledgering, and reconciliation systems
- Debug complex production issues across services, APIs, and data layers with strong problem-solving depth
- Partner with engineering teams to identify root causes and drive permanent fixes
- Drive incident management rigor including triaging, prioritization, and resolution within SLAs
- Lead post-incident RCA discussions with clear, actionable insights
- Proactively monitor systems using logs, metrics, and alerts to prevent failures
- Work directly with B2B clients (banks/partners) to communicate issues and build trust
- Create and maintain playbooks/runbooks for faster issue resolution
- Support product launches and releases, ensuring production readiness and smooth rollouts
The Perfect Fit
- 4 - 6 years of experience in B2B SaaS / Fintech / Payments companies
- B.E / B.Tech in Computer Science or related field (or equivalent experience)
- Strong hands-on experience in SQL (joins, aggregations, debugging data mismatches)
- Solid understanding of APIs and request/response flows; experience with tools like Postman
- Experience with logs and observability tools (Kibana / ELK stack)
- Proven ability to debug issues in distributed systems
- Familiarity with incident management and ticketing tools (JIRA or similar)
- Exposure to monitoring tools (Grafana / Prometheus)
- Understanding of system design basics (microservices, queues, retries, failure handling)
- Working knowledge of databases
Your Edge Over the Rest
- Experience in payments / banking / fintech systems
- Exposure to UPI, card networks (Visa, Mastercard, RuPay), ledger systems, or reconciliation flows
- You don’t just fix issues you prevent them
- You combine deep debugging with sharp stakeholder communication
The Problem We’re Solving
Financial institutions today are held back by legacy systems that are slow, rigid, and expensive to scale. Launching or evolving credit, lending, and UPI products often takes months, requires heavy engineering effort, and limits the ability to create personalized customer experiences.
At the same time, customer expectations have changed - speed, flexibility, and tailored financial products are no longer optional. Banks and fintechs need infrastructure that allows them to innovate quickly, adapt continuously, and scale without friction.
This is where we come in.
At Vegapay, we are building modern, configurable fintech infrastructure that enables banks, NBFCs, and enterprises to design, launch, and manage credit and payment programs with ease. Our platform brings together flexibility, speed, and control - helping our partners unlock new growth opportunities and deliver personalized banking experiences at scale.
The Opportunity Ahead
- Solve real-world fintech problems at scale with high ownership and impact
- Work directly with top banks and cutting-edge credit infrastructure
- Fast-paced, high-learning environment with strong growth opportunities
Frequently Asked Questions
Is the salary disclosed for the Product Solution Engineer position at vegapay?
The salary for this Product Solution Engineer role at vegapay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Solution Engineer position at vegapay located?
This Product Solution Engineer role at vegapay is based in Bengaluru, KA, India, Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Solution Engineer role at vegapay full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Product Solution Engineer role in the Client Success department at vegapay.
Which team or department does the Product Solution Engineer at vegapay belong to?
This Product Solution Engineer position is part of the Client Success department at vegapay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Solution Engineer position at vegapay?
Click the "Apply Now" button on this page. You will be redirected to vegapay's official application portal hosted on keka where you can submit your application directly.
When was the Product Solution Engineer job at vegapay posted?
This Product Solution Engineer position at vegapay was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Solution Engineer
vegapay
You'll be redirected to vegapay's official application page on keka.