Product Specialist - Trauma, Kuantan, Pahang
About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Surgeons (Commission)Job Category:
Business Enablement/SupportAll Job Posting Locations:
Pahang, MalaysiaJob Description:
We are searching for the best talent for Product Specialist – Trauma.
Purpose:
The Product Specialist – Trauma is responsible for driving business growth, customer engagement, and market development across the Trauma portfolio within the assigned territory. This role partners closely with healthcare professionals to deliver clinical and commercial value, while building strong customer relationships and ensuring effective utilisation of MedTech solutions that improve patient outcomes.
The position plays a critical role in achieving territory performance objectives through strategic account management, product expertise, customer education, and execution excellence.
You will be responsible for:
- Developing and executing effective territory plans to achieve sales targets, market share growth, and customer development objectives within the assigned territory
- Building and maintaining strong relationships with orthopaedic surgeons, healthcare professionals, hospitals, and key stakeholders to drive product adoption and customer satisfaction
- Providing product demonstrations, clinical support, and in-service education to ensure appropriate understanding and utilisation of the Trauma portfolio
- Serving as a subject matter expert for assigned products by maintaining a strong understanding of product applications, clinical benefits, and competitive positioning
- Gathering and analysing market intelligence, customer feedback, and competitive information to identify business opportunities and address emerging market challenges
- Collaborating with cross-functional teams to support promotional activities, product initiatives, account strategies, and commercial objectives
- Managing specialty accounts effectively through regular engagement, opportunity development, issue resolution, and implementation of corrective actions where necessary
- Maintaining accurate sales reporting, customer records, and business updates while ensuring compliance with company policies, quality standards, and Johnson & Johnson Credo values
Qualifications / Requirements:
- Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business, or a related discipline
- 1–3 years of experience within the pharmaceutical, medical device, healthcare, or related industry
- Fresh graduates with a Pharmacy background or relevant healthcare experience are encouraged to apply
- Strong interest in medical technology, orthopaedics, trauma care, and healthcare solutions
- Excellent communication, presentation, and interpersonal skills with the ability to engage effectively with healthcare professionals
- Strong analytical and problem-solving skills with the ability to identify opportunities and respond effectively to customer needs
- Self-motivated and results-oriented, with strong organisational skills and the ability to work independently
- Willingness to travel extensively within the assigned territory and provide customer support as required
About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Required Skills:
Preferred Skills:
Accountability, Account Management, Collaboration, Cultural Competence, Customer Centricity, Healthcare Trends, Lead Generation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Process Oriented, Relationship Building, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor SelectionFrequently Asked Questions
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