Product Support Specialist

mtlcraft· Engineering
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📍 Mayville, WI, USFULL TIME

About this role

Overview

Benefits of working for Metalcraft: 

  • Competitive Pay
  • Paid Holidays & Vacation
  • Air Conditioned Facility
  • Advancement Opportunities 
  • Free Health Clinic 
  • On-the-job training
  • AND MORE!

 

Reporting to the Engineering Director, a Product Support Specialist will focus on internal product support in manufacturing processes. 

 

This role requires collaboration with our internal teams, customers, and suppliers to best support the product through the design cycle and into production.

Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Support manufacturing teams as needed to ensure product design implementation is successful
  • Work with engineering team to implement design changes/improvements
  • Work with technical service team to address product improvement
  • Support R&D lab and test department work
  • Create and maintain SAP master data
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

        • Internal product support in manufacturing processes.
        • Mechanical or engineering experience required.
        • This will be a very hands on role as product translate from design to manufacturing.
        • SAP/ERP experience preferred but not required.
        • Creo/CAD experience preferred but not required.
        • Experience in Microsoft Office products preferred.

 

Metalcraft of Mayville is an Equal Opportunity Employer:

Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

PM17

Job Expectations

Physical Demands

Physical Activity:

Activity

N/A

Occasionally

Frequently

Regularly

Average lbs.

Lift/Carry

 

  x 

50

Push/Pull

 

  x 

50

Reach Overhead

 

  x 

Comments: 

Climb

x

   

Squat/Bend/Kneel

x

   

Sit

 

 

x

 

Stand

 

 

 

Walk/Move About

 

 

x

 

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently Asked Questions

Is the salary disclosed for the Product Support Specialist position at mtlcraft?
The salary for this Product Support Specialist role at mtlcraft is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Support Specialist position at mtlcraft located?
This Product Support Specialist role at mtlcraft is based in Mayville, WI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Support Specialist role at mtlcraft full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Product Support Specialist role in the Engineering department at mtlcraft.
Which team or department does the Product Support Specialist at mtlcraft belong to?
This Product Support Specialist position is part of the Engineering department at mtlcraft. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Support Specialist position at mtlcraft?
Click the "Apply Now" button on this page. You will be redirected to mtlcraft's official application portal hosted on icims where you can submit your application directly.
When was the Product Support Specialist job at mtlcraft posted?
This Product Support Specialist position at mtlcraft was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Support Specialist
mtlcraft
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