QA Engineer

sutherland
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📍 Chennai📍 Chennai, TN, India📍 in📍 TNFull time

About this role

Company Description

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

Role Summary

Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level.

Key Responsibilities

  • Build test suites validating agent outputs against golden-record datasets across covered processes.
  • Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business.
  • Run regression testing whenever agent/prompt configurations change, to prevent silent accuracy drift in regulated processes.
  • Feed findings into the human QA function for final sign-off — this role supports human QA authority on regulated activity with technical evidence, not replaces it.

Qualifications

Required Experience

  • 5+ years QA/test engineering experience, ideally including ML/LLM output validation (not just deterministic software testing).
  • Experience defining test datasets and accuracy benchmarks for document/text-processing systems.
  • Domain process familiarity a plus for building realistic test scenarios.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the QA Engineer position at sutherland?
The salary for this QA Engineer role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the QA Engineer position at sutherland located?
This QA Engineer role at sutherland is based in Chennai, Chennai, TN, India, in, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the QA Engineer role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a QA Engineer role at sutherland.
How do I apply for the QA Engineer position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the QA Engineer job at sutherland posted?
This QA Engineer position at sutherland was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
QA Engineer
sutherland
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