Quality Analyst - Senior Executive
EXL Talent Acquisition Team
Quality Analyst - Senior Executive
About this role
• Conduct Transaction Monitoring as per guidelines defined in the QSD
• Provide feedback to associates based on monitoring results
• Prepare transaction monitoring reports and ensure timely and accurate reporting
• Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
• Update Prompt with performance data to ensure timely and accurate reporting of SLAs
• Participate in calibration exercises on a regular basis to ensure consistency in measurement.
• Work closely with Trainer / SME and Operations team to conduct team huddles
• Perform transaction processing as per defined policies and procedures
• Co-ordinate all process improvement initiatives with process Black Belt.
• Conduct Transaction Monitoring as per guidelines defined in the QSD
• Provide feedback to associates based on monitoring results
• Prepare transaction monitoring reports and ensure timely and accurate reporting
• Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
• Update Prompt with performance data to ensure timely and accurate reporting of SLAs
• Participate in calibration exercises on a regular basis to ensure consistency in measurement.
• Work closely with Trainer / SME and Operations team to conduct team huddles
• Perform transaction processing as per defined policies and procedures
• Co-ordinate all process improvement initiatives with process Black Belt.
Bachelor's degree and experience of Individual Cancer Claims
Frequently Asked Questions
Is the salary disclosed for the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team?
The salary for this Quality Analyst - Senior Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team located?
This Quality Analyst - Senior Executive role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Quality Analyst - Senior Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Quality Analyst - Senior Executive job at EXL Talent Acquisition Team posted?
This Quality Analyst - Senior Executive position at EXL Talent Acquisition Team was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Analyst - Senior Executive
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.