Recall Coordinator - Smile City Dental

dentalook· Patient Care Coordinator
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📍 toronto

About this role

 

We're Hiring: Recall Coordinator

Smile City Dental | Full-Time

Do you enjoy connecting with people and helping them stay on track with their oral health?

At Smile City Dental, we believe every patient deserves to feel cared for—even after they leave our office. We're looking for a friendly, organized, and motivated Recall Coordinator who loves building relationships, keeping schedules full, and ensuring patients never miss the care they need.

If you're passionate about creating exceptional patient experiences and thrive in a fast-paced dental office, we'd love to meet you!

Schedule

Full-Time

  • Monday & Friday: 10:00 AM – 5:00 PM
  • Tuesday – Thursday: 10:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM

What You'll Do

  • Contact patients who are due or overdue for hygiene and treatment appointments
  • Build and maintain a productive recall schedule
  • Answer patient questions and provide outstanding customer service
  • Schedule and confirm appointments
  • Verify insurance when needed and assist with patient inquiries
  • Maintain accurate patient records and recall systems
  • Work closely with the clinical team to keep the schedule efficient and productive
  • Build lasting relationships that encourage patients to return for ongoing care

What We're Looking For

  • Minimum 2 years of dental administration experience (required)
  • Experience with recall systems, scheduling, and dental insurance
  • Strong communication, organization, and multitasking skills
  • A friendly, energetic, and patient-focused personality
  • Comfortable making outbound calls and building rapport with patients
  • Multilingual candidates are an asset

What We Offer

  • Competitive hourly wage
  • Comprehensive dental, medical, and extended health benefits
  • RRSP contribution program
  • Continuing education and professional development opportunities
  • Supportive and collaborative team environment
  • Opportunities for career growth within our organization

 

If you love building relationships and making a difference one conversation at a time, we'd love to hear from you. Apply today!

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace.

 

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.

Frequently Asked Questions

Is the salary disclosed for the Recall Coordinator - Smile City Dental position at dentalook?
The salary for this Recall Coordinator - Smile City Dental role at dentalook is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Recall Coordinator - Smile City Dental position at dentalook located?
This Recall Coordinator - Smile City Dental role at dentalook is based in toronto. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Recall Coordinator - Smile City Dental at dentalook belong to?
This Recall Coordinator - Smile City Dental position is part of the Patient Care Coordinator department at dentalook. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Recall Coordinator - Smile City Dental position at dentalook?
Click the "Apply Now" button on this page. You will be redirected to dentalook's official application portal hosted on greenhouse where you can submit your application directly.
When was the Recall Coordinator - Smile City Dental job at dentalook posted?
This Recall Coordinator - Smile City Dental position at dentalook was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Recall Coordinator - Smile City Dental
dentalook
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