Food & Beverage Operations Manager
accorhotel
Full time
View & Apply →Rooms Operations Manager
About this role
Company Description
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. Novotel Sydney Darling Square is conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts. It is the perfect location for guests whether they’re travelling for business, leisure, or both. At Novotel Sydney Darling Square we are looking for a passionate Rooms Operations Manager to lead the day-to-day operations of our Housekeeping and Front Office department.
Job Description
This is an exciting opportunity for a hands-on leader who thrives on developing teams, driving performance and creating memorable guest experiences in a fast-paced environment.
What will you be doing:
- Lead the daily operations of Housekeeping and Front Office departments to ensure efficient operations, to deliver a seamless guest journey from arrival to departure.
- Inspire, coach and develop department leaders and team members to deliver exceptional guest service.
- Ensure brand standards, service quality and presentation are consistently achieved.
- Monitor guest satisfaction, responding proactively to feedback and implementing service improvements.
- Drive departmental performance through effective rostering, labour management and productivity initiatives.
- Analyse operational results and identify opportunities to improve efficiency, quality and profitability.
Qualifications
What we are looking for:
- Previous leadership experience managing hotel rooms operations, including Front Office and Housekeeping.
- Strong knowledge of hotel operations, guest service standards and hotel systems - Opera Cloud experience is mandatory.
- A collaborative leader who enjoys developing people and building engaged teams.
- Excellent communication, problem-solving and decision-making skills.
- Strong commercial awareness with the ability to balance guest satisfaction and business performance.
- Proven ability to adapting to operational needs.
Additional Information
Benefits:
- Be a part of a global hospitality company and explore Accor’s limitless possibilities
- On-the-job training and mentorship
- Accessing pathways for career advancement and personal development within Accor
- Enjoy exclusive Accor discounts and global benefits
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Frequently Asked Questions
Is the salary disclosed for the Rooms Operations Manager position at accorhotel?
The salary for this Rooms Operations Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Rooms Operations Manager position at accorhotel located?
This Rooms Operations Manager role at accorhotel is based in NSW, Sydney, Sydney, NSW, Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Rooms Operations Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Rooms Operations Manager role at accorhotel.
How do I apply for the Rooms Operations Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Rooms Operations Manager job at accorhotel posted?
This Rooms Operations Manager position at accorhotel was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Rooms Operations Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.