Senior Associate - Operations
wnsglobalservices144
Senior Associate - Operations
About this role
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Meet the key performance indicators as set by the TLManage his own deliverables vis-à-vis team deliverables and ensure that all the SLA’s are metPreparation of Journals / ReconciliationsAll activities are performed as per the agreed SOPsMaintain and own the exception & productivity trackerEnsure that the close activities are performed as per the agreed close calendarEffectively review the activities as agreed (checker where applicable)Publish the weekly/ monthly performance dashboards as agreedAbility to reach out to the client counterpart in case of activities are due and impacting TATAbility to get into the detail and come up with process improvement ideas to reduce close cycle time and or flatten the close peak effort requirementDrive continuous process improvementEnsure all DPMs are updated, reviewed and signed off by the client on yearly basis/as and when any major change occurs
Qualifications
Bachelors Degree
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Senior Associate - Operations position at wnsglobalservices144?
The salary for this Senior Associate - Operations role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Associate - Operations position at wnsglobalservices144 located?
This Senior Associate - Operations role at wnsglobalservices144 is based in Chennai, Chennai, TN, India, in, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Associate - Operations role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Associate - Operations role at wnsglobalservices144.
How do I apply for the Senior Associate - Operations position at wnsglobalservices144?
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When was the Senior Associate - Operations job at wnsglobalservices144 posted?
This Senior Associate - Operations position at wnsglobalservices144 was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Associate - Operations
wnsglobalservices144
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