Senior Associate - Operations

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About this role

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

1. Administers credit and collections programs following established procedures. Resolves moderately complex-to-complex issues associated with program administration. *2. Reviews the status of delinquent accounts and initiates collection action contacting each account according to due date. *3. Assists in recommending, implementing and communicating credit and collections policies, procedures or programs. *4. Prepares, maintains and distributes records, forms statistics and reports. Assists in developing or revising reports. *5. Communicates with customers, employees, and other constituents to assist in Global Finance matters in the area served. *6. Develops and maintains files related to assigned duties. *7. May provide direction to lower level collectors, including orienting, training and reviewing their work as needed. *8. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices 9. Performs other duties as directed.

Qualifications

Graduate

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Senior Associate - Operations position at wnsglobalservices144?
The salary for this Senior Associate - Operations role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Associate - Operations position at wnsglobalservices144 located?
This Senior Associate - Operations role at wnsglobalservices144 is based in Bangalore, Bangalore, KA, India, in, KA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Associate - Operations role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Associate - Operations role at wnsglobalservices144.
How do I apply for the Senior Associate - Operations position at wnsglobalservices144?
Click the "Apply Now" button on this page. You will be redirected to wnsglobalservices144's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Senior Associate - Operations job at wnsglobalservices144 posted?
This Senior Associate - Operations position at wnsglobalservices144 was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Associate - Operations
wnsglobalservices144
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