Senior Associate, Transport & Travel Operations

Overview

About the company 

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. 

Role Summary

We are seeking a Senior Associate to support employee transport and travel operations. This role is primarily execution- and coordination-focused, working closely with internal stakeholders and vendors to ensure smooth day-to-day transport and travel operations, accurate reporting, and adherence to service and compliance standards. Procurement and workplace operations exposure will be considered an added advantage.

Responsibilities

Employee Transport & Mobility (Primary Focus)

• Support employee transport and mobility programs, including spot rental cabs
• Assist in daily transport operations, route planning, roster management, fleet utilization and resolving employee transport-related queries and escalations.
• Coordinate with transport vendors on scheduling, attendance, billing, and service issues
• Track and support exception handling, escalations, and service recovery
• Ensure adherence to transport policies, safety norms, and SLAs

Logistics & Travel Support

• Support logistics planning for larger groups and cohorts, including new hires and internal movements
• Provide coordination support for client travel and VIP movements, as required
• Assist with corporate travel bookings and accommodation coordination on a need basis

Vendor Coordination

• Act as a point of coordination with transport and logistics vendors for day-to-day operations
• Support vendor performance tracking and documentation
• Assist with SOW-related follow-ups and compliance documentation

Reporting & Operational Support

• Prepare and maintain monthly MIS and cost reports related to transport operations
• Support invoice validation, attendance tracking, and basic variance analysis
• Maintain operational trackers and dashboards using Microsoft Excel
• Assist senior team members with data analysis and operational reporting

Procurement & Workplace Operations (Added Advantage)

• Support indirect procurement activities related to transport, office, and workplace requirements (preferred)
• Provide coordination support to facilities and workplace operations teams, if required

Qualifications

Required Skills & Experience

• 5–8 years of experience in Vendor management, employee transport operations, logistics, and travel management
• Hands-on experience coordinating with transport vendors, managing daily transport operations, and resolving employee transport-related queries and escalations
• Strong working knowledge of Microsoft Excel for MIS and reporting
• Good communication and coordination skills
• Detail-oriented with the ability to manage operational tasks and follow-ups
• Comfortable working in a support role within a fast-paced environment

Preferred / Added Advantage

• Exposure to procurement processes or workplace operations
• Experience supporting large employee bases or multi-location transport programs
• Familiarity with compliance, safety, and transport policies

Consilio’s True North Values 

Excellence - We strive to make every client our advocate 

Passion - We DO because we CARE. 

Collaboration - We win together through teamwork and communication. 

Agility - We flex, adapt and embrace change. 

People - We value, respect and invest in our teammates. 

Vision - We create clarity of purpose and a clear path forward