Service Advisor
hendrick
Service Advisor
helenamotorsgroup· Service
About this role
Job Summary
We are seeking a dedicated and knowledgeable Service Writer/Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers seeking automotive services, ensuring a seamless and efficient experience. This role requires strong communication skills, a solid understanding of automotive services, and the ability to manage customer expectations effectively. The Service Writer will be responsible for documenting service requests, providing estimates, and coordinating with technicians to ensure timely completion of services.
Responsibilities
- Greet customers and assess their automotive service needs.
- Document service requests accurately and transmit information to the service department.
- Provide estimates for various services including oil changes, tire service, and engine repair.
- Communicate effectively with customers regarding their vehicle's condition and necessary repairs.
- Handle cash transactions and maintain accurate records of payments.
- Collaborate with mechanics to ensure all services are performed according to specifications.
- Manage customer inquiries and follow up on service status.
- Maintain a clean and organized workspace while adhering to safety protocols.
- Stay updated on automotive trends and technologies related to auto service management.
Qualifications
- Previous experience in an automotive service environment is preferred.
- Strong knowledge of auto estimating practices and familiarity with various automotive services.
- Excellent communication skills with a focus on customer service.
- Ability to handle cash transactions accurately.
- Basic understanding of mechanical concepts related to vehicles, including engine repair and tire service.
- A proactive attitude towards problem-solving and customer satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Writer where your expertise will contribute significantly to our customers' satisfaction and the overall success of our operations.
Frequently Asked Questions
Is the salary disclosed for the Service Advisor position at helenamotorsgroup?
The salary for this Service Advisor role at helenamotorsgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Advisor position at helenamotorsgroup located?
This Service Advisor role at helenamotorsgroup is based in Helena, Montana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Advisor role at helenamotorsgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Service Advisor role in the Service department at helenamotorsgroup.
Which team or department does the Service Advisor at helenamotorsgroup belong to?
This Service Advisor position is part of the Service department at helenamotorsgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Advisor position at helenamotorsgroup?
Click the "Apply Now" button on this page. You will be redirected to helenamotorsgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Service Advisor job at helenamotorsgroup posted?
This Service Advisor position at helenamotorsgroup was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Advisor
helenamotorsgroup
You'll be redirected to helenamotorsgroup's official application page on bamboohr.