Service Desk Technician
orange
Service Desk Technician
About this role
Responsibilities
Sentinel is seeking a Service Desk Technician to support one of our valued customers. The ideal candidate will provide exceptional customer service while completing computer imaging, deployment, and replacement requests. This role is responsible for troubleshooting hardware, software, and basic networking issues, ensuring end-user devices are configured properly, and safeguarding customer data throughout the deployment process.
This is a 3-month contract position that requires working onsite at our client's location in Chicago, Illinois.
Qualifications
- 1+ years of experience in a similar role
- Associate's degree in computer technology field or comparable certification
- Experience troubleshooting hardware, software and peripheral equipment
- Experience troubleshooting network and telecommunication problems
- Experience configuring PC software
- Experience with a ticketing system
- Excellent interpersonal and communication skills
- Extensive knowledge of computer software and hardware
- Ability to lift to 50 pounds independently
- Must be comfortable working in a medical facility
- Must be able to satisfy our client’s requirements, including proof of required vaccinations, drug screening and adherence to HIPPA privacy regulations.
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$25.00-$32.00 an hour
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
The “Know Your Rights” Poster is available here
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Sentinel EEO Policy Statement is available here.
https://www.sentinel.com/about/diversity
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Frequently Asked Questions
Is the salary disclosed for the Service Desk Technician position at sentinel?
The salary for this Service Desk Technician role at sentinel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Technician position at sentinel located?
This Service Desk Technician role at sentinel is based in Chicago, IL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Technician role at sentinel full-time or part-time?
This is listed as a OTHER position. It is posted as a Service Desk Technician role at sentinel.
How do I apply for the Service Desk Technician position at sentinel?
Click the "Apply Now" button on this page. You will be redirected to sentinel's official application portal hosted on icims where you can submit your application directly.
When was the Service Desk Technician job at sentinel posted?
This Service Desk Technician position at sentinel was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Desk Technician
sentinel
You'll be redirected to sentinel's official application page on icims.