Service Writer - CDJR Muscatine, IA
edmorse· Provide accurate estimates for all the services or repairs recommended
About this role
Overview
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking a Service Writer to join our team.
Responsibilities
- Answering phone calls, providing price quotes and other information regarding both parts & service
- The goal is to provide customer satisfaction and maximize dealership sales of parts and service
- Review work-in-progress to ensure quality and timeliness.
- Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
- Promptly meet and greet service customers warmly and be the perfect host
- Listen to customer's reason(s) for bringing their vehicle to the service department
- Provide accurate estimates for all the services or repairs recommended
Qualifications
- Candidates must be well spoken, have excellent telephone skills.
- Be a positive associate who provides exceptional personalized service to our guests and community.
- Must pass a pre-employment background check
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
- Weekly Pay
- Uncapped earning potential! -Bonuses, Commissions, etc.
- 401K with company match
- Competitive Health Benefits including: Medical, Dental, Vision
- Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
- Employee Assistance Program
- Quarterly Wellness Program
- Vacation Pay
- Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
- Employee Referral Program - Get rewarded for working with friends
- Become involved in our community with Ed Morse Cares
- Unlimited career potential - opportunities in multiple states with over 30+ brands
- Ongoing Education - receive manufacturer and product knowledge training
Frequently Asked Questions
Is the salary disclosed for the Service Writer - CDJR Muscatine, IA position at edmorse?
The salary for this Service Writer - CDJR Muscatine, IA role at edmorse is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Writer - CDJR Muscatine, IA position at edmorse located?
This Service Writer - CDJR Muscatine, IA role at edmorse is based in Muscatine, IA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Writer - CDJR Muscatine, IA role at edmorse full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Writer - CDJR Muscatine, IA role in the Provide accurate estimates for all the services or repairs recommended department at edmorse.
Which team or department does the Service Writer - CDJR Muscatine, IA at edmorse belong to?
This Service Writer - CDJR Muscatine, IA position is part of the Provide accurate estimates for all the services or repairs recommended department at edmorse. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Writer - CDJR Muscatine, IA position at edmorse?
Click the "Apply Now" button on this page. You will be redirected to edmorse's official application portal hosted on icims where you can submit your application directly.
When was the Service Writer - CDJR Muscatine, IA job at edmorse posted?
This Service Writer - CDJR Muscatine, IA position at edmorse was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Writer - CDJR Muscatine, IA
edmorse
You'll be redirected to edmorse's official application page on icims.