Solutions Manager
About this role
Job Summary
As a Forward Deployed Engineer, you operate at the front line of delivery ; embedded with the client, turning ambiguous business problems into working software, fast. You own the outcome end to end: conceptualize the solution, prototype it, integrate it into the client's real environment, harden it, and lead a small team to ship and sustain it. You are part builder, part consultant, and an engineer who uses AI/GenAI as a force multiplier for delivery and operational efficiency. You bring HCLTech's AI/GenAI capabilities to life inside the client's world, with Responsible AI and security as non-negotiables.
Key Responsibilities
Technology mandate
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Language: Python preferable Frameworks: Agent Development Kits (ADKs) ; e.g. Google ADK, LangGraph, CrewAI, OpenAI Agents SDK, AWS Bedrock AgentCore, Microsoft Agent Framework / Semantic Kernel. Framework choice follows the engagement; the discipline is the same. Models: Multi-LLM via the kit (e.g. Claude on Bedrock, Gemini, Azure OpenAI), selected per use case for quality, latency and cost. Interfaces: Tools and Model Context Protocol (MCP) for integration; standards-based APIs and secure auth for client systems. |
What you'll do
- Conceptualize fast: embed with stakeholders, frame a business process as an agentic solution, and stand up a working agent prototype in days, not weeks.
- Build Business Transformation Agents: design and ship single-agent and multi-agent systems in Python using ADKs that automate and transform real client workflows, with measurable ROI.
- Own efficiency as the scorecard: drive delivery efficiency and operational efficiency ; shorter cycle times, less manual effort, higher accuracy, lower cost-to-serve.
- Engineer the agent core: apply prompt engineering, context engineering, prompt caching, RAG / context-graph retrieval, memory, tool / function calling, MCP integration and multi-agent orchestration.
- Integrate to standards: connect agents into client ecosystems through proven integration patterns, standards-based APIs and secure authentication.
- Make reusability and predictability the default: build reusable agent components, skills, tool libraries and templates; add guardrails so agent behaviour is predictable, safe and repeatable.
- Prototype and iterate quickly: use the kit's scaffolding to prototype, then harden to production-grade, well-tested Python.
- Run eval-driven development: build evaluation harnesses and test suites that measure agent correctness, safety and regression before anything ships.
- Own AgentOps / DevSecOps: CI/CD for agents, versioning, observability and telemetry, shift-left security, and Responsible AI governance baked in from day one.
- Run a continuous, adaptable feedback loop: feed production telemetry, evals and client feedback back into prompts, context and agent design.
- Stay ahead of the curve: adopt evolving agent frameworks and patterns quickly, and bring field learnings back to the practice.
- Lead and mentor: set technical direction for a lean team of 3 agent engineers, raise the engineering bar, and grow the pod's agentic capability.
Skill Requirements
What you'll bring (must-have)
- Strong Python engineering ; idiomatic, typed, tested and packaged code; on a foundation of solid software engineering principles (design, version control, architecture).
- Hands-on agent building with at least one agent development kit (Google ADK, LangGraph, CrewAI, OpenAI Agents SDK, AWS Bedrock AgentCore or Microsoft Agent Framework / Semantic Kernel).
- Solid command of agent engineering: prompt engineering, context engineering, prompt caching, RAG / context graphs, tool / function calling, MCP, and multi-agent orchestration.
- Eval-driven development: designing evaluation harnesses and measuring agent quality, safety and reliability.
- Standards-based integration and DevSecOps: APIs, secure auth, CI/CD, observability and AgentOps.
- Ability to conceptualize a business problem as an agent quickly, and operate effectively in ambiguous, customer-embedded settings.
- Client-facing maturity: translates fluidly between technical and non-technical stakeholders, and owns outcomes.
- Experience mentoring or leading small engineering teams.
Other Requirements
What great looks like (strongly preferred)
- Fluency across multiple ADKs and the judgment to pick the right one per engagement.
- Deploying agents to managed runtimes at enterprise scale (e.g. Vertex AI Agent Engine, Bedrock AgentCore) with governance and cost control.
- Domain depth in a transformation area - finance operations, supply chain, HR, claims or compliance.
- Experience with an enterprise agent platform, including Responsible AI and governance at scale.
- A track record of turning agents into reusable accelerators or IP adopted beyond a single engagement.
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