Specialist Software Engineer, CX

So, what’s the role all about?

• Responsible for the Low-Level Design for Line of Business products - end to end. Reporting to the Tech Manager and working closely with all the engineering functions and the scrum teams.
• This role requires strong Java full-stack expertise, along with experience in cloud-native development, enterprise architecture, and Agile delivery
• Play a key role in fostering innovation and ensuring adoption of new technologies as needed.
• Deliver high quality enterprise products that is used by millions of users.
• In-depth technical understanding of enterprise software architecture and being familiar with industry high industry technology standards.

How will you make an impact?

• Working with several scrum teams and actively involved in the design of multiple features in parallel
• Drive continuous improvement
• Taking an active part in envisioning of next gen plans to achieve longer term strategic objectives of the organization
• Working with teams in multiple geo locations
• Work with the line of business to define the product roadmap and strategy.
• Prepare High- & Low-Level technical designs and architecture to ensure quality, scalability, and maintainability

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 8-11 years of software development experience in backend and frontend technologies.
• Substantial capabilities in the domain analyses information and deduces conclusions within the professional space, seen as a professional by his team and peer community. Has high attention to details and works well in a dynamic and intense environment.
• Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience in high performance, highly available and scalable systems
• Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).
• Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate, REST APIs, and JSON. Experience building multi-tier enterprise applications with MySQL or similar databases
• Familiarity with AWS, Azure, or Google Cloud, as well as microservicesand cloud-native development
• Frontend experience with Angular, JavaScript, HTML5, CSS3, and responsive UI development Ability to build reusable componentsand translate designs into production-ready code.
• Deep Knowledge and experience with software design patterns and how they can be incorporated into software design.
• Excellent interpersonal skills, demonstrated ability to influence others, especially in sensitive or complex situations
• Hands-on experience with Continuous Integration / Continuous Delivery (CI/CD) is an advantage.
• Experience with Test-Driven Development (TDD)and test automation at unit and system levels (for example JUnit, Karma).
• Exposure to AI-powered engineering solutions, including LLMs, agents, and automation-driven workflows and exposure to create AI Agents in Claude Code or GitHub Copilot.
• Experience working effectively in a global environmentand within a complex matrix organization.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11335
Reporting into: Manager
Role Type: Specialist Software Engineer