Technical Assistant

We are looking for a reliable and organised Technical Assistant, to support our laboratory and technical team. This role involves handling customer queries related to quality, regulatory, and technical matters, supporting purchasing activities, and preparing technical documents such as MSDS/SDS sheets.

The ideal candidate will be detail-oriented, able to manage multiple tasks, and confident communicating with customers, suppliers and colleagues.

Key Responsibilities

• Act as the main point of contact for customer technical, quality, and regulatory enquiries
• Organize and provide support for company regulatory audits.
• Respond to customer questions in a professional and timely manner
• Prepare and maintain MSDS/SDS and other technical documents
• Support the laboratory and technical team with day-to-day administration
• Order laboratory supplies, equipment, and consumables
• Communicate with suppliers regarding pricing, deliveries, and orders
• Maintain accurate technical records and documentation
• Assist with document control and compliance processes
• Work closely with internal teams including operations, sales, and customer service

Skills & Experience

• Previous experience in a technical, laboratory, quality, or administrative role preferred
• Knowledge of MSDS authoring and technical documentation processes
• Good written and verbal communication skills
• Strong organisational skills and attention to detail
• Comfortable using Microsoft Office
• Experience with purchasing or technical documentation would be an advantage
• Ability to work independently and manage priorities effectively

Qualifications

• A qualification in science, chemistry, or a related field is preferred but not essential
• Experience in a laboratory or technical environment would be beneficial

It’s you we’re interested in. At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.