Technical Assistant

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Reporting To:

Work Schedule:

• Operational Monitoring and Performance Support
  • Support daily operational performance by maintaining and monitoring production performance trackers and key operational metrics.
  • Extract, compile, analyze, and report operational data used for departmental KPIs, management reviews, and business reporting.
  • Monitor and maintain operational tracking systems including OEE trackers, productivity reports, attendance-related reports, and other performance monitoring tools.
  • Provide timely visibility of performance trends, exceptions, and issues requiring management attention.
  • Support implementation and sustainment of operational excellence initiatives through accurate monitoring and reporting.

• Tooling and Asset Custodianship
  • Serve as the designated Tool  and Gauge Custodian for the A&T Operations team.
  • Maintain accurate inventory and accountability records of production tools, fixtures, gauges, and related equipment.
  • Monitor tool issuance, return, calibration status, storage, and condition to ensure availability and compliance with established procedures.
  • Coordinate replacement, repair, maintenance, and procurement requirements for tooling assets.
  • Ensure proper documentation and traceability of tooling transactions and records.

• Data Management, Documentation, and Reporting
  • Maintain accurate records, reports, databases, and documentation supporting operational and business requirements.
  • Extract, compile, validate, and analyze data from various systems to support KPI reporting and operational decision-making.
  • Ensure data accuracy, integrity, and timely availability of reports.
  • Maintain organized filing systems and document repositories in accordance with company requirements.
  • Support audit readiness by ensuring completeness and accessibility of records and documentation.

• Process Monitoring and Compliance Support
  • Monitor compliance to operational standards and sustainment activities including 5S audits, Autonomous Maintenance (AM) checklists, production checklists, and other operational control systems.
  • Track completion status of required activities and escalate overdue actions as necessary.
  • Provide visibility and reporting on compliance performance and improvement opportunities.
  • Support implementation of operational controls and continuous improvement initiatives.
  • Ensure monitoring records are updated, accurate, and available for management review.

• Operational Transaction Support
  • Process Electronic Process Requests (EPRs) and other operational transactions in accordance with established procedures.
  • Coordinate required documentation, approvals, and system updates to support timely execution of engineering and production-related activities.
  • Maintain transaction records and monitor progress to ensure timely completion.
  • Provide administrative and technical coordination support for operational and engineering requirements.

• Inventory, Consumables, and Materials Coordination
  • Monitor inventory levels and availability of operational consumables including alcohol, spill kits, cleaning materials, PPE-related supplies, and other production support items.
  • Coordinate replenishment activities to prevent operational interruptions resulting from material shortages.
  • Maintain accurate records of inventory usage, issuance, and replenishment activities.
  • Support inventory verification, reconciliation, and materials control activities.
  • Coordinate with internal stakeholders to ensure timely availability of required materials and supplies.

• Coordination and Stakeholder Support
  • Serve as a coordination point between Operations, Engineering, Materials, Quality, and other support functions.
  • Facilitate timely communication and follow-through on operational action items and requests.
  • Monitor assigned activities and ensure completion within established timelines.
  • Provide status updates and reporting to support management visibility and decision-making.
  • Support execution of departmental initiatives, projects, and improvement activities.
• Continuous Improvement and Operational Excellence
  • Identify opportunities to improve reporting processes, monitoring systems, record management, and operational workflows.
  • Support implementation of Lean, 5S, productivity, and continuous improvement initiatives.
  • Develop and maintain organized tracking systems that improve operational efficiency and visibility.
  • Contribute to a culture of continuous improvement through proactive support and problem-solving.

Education: Graduate of a Business, Information Technology, or related course

Experience:

• Minimum of 3 years of experience in an administrative support services role
• Experience in document management, records handling, or clerical operations is an advantage

Skills and Competencies:

• Advanced Microsoft Excel skills.
• Data analysis and reporting.
• Inventory and records management.
• Understanding of manufacturing KPIs (OEE, 5S, AM, productivity).
• Strong coordination and organizational skills.
• Knowledge of ERP/MRP systems is an advantage