Technical Service Representative - Pulp & Paper (Louisiana)

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs.

What You'll Do:

• Installs, maintains, troubleshoots and repairs sophisticated equipment and machinery at the customer location.

• The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation.

• Maintain regular communication with sales management to keep stakeholders informed on account activity

• Complete weekly reporting and manage inventory to ensure visibility and accountability

• Perform on-site testing to verify safety and effectiveness of treatment programs

• Proactively address customer issues, collaborating with sales and customer teams to implement corrective actions

• Analyze data to evaluate program performance and drive continuous improvement decisions

• Partner with plant/process owners to lead and implement ongoing process improvements in a manufacturing environment

What You'll Bring:

• B.S. in Science or Engineering (preferred) 

• 1-3 years industry experience (pulp & paper or water treatment preferred)  

• Documented results making process improvements, solving complex and non-routine technical problems

• Project management experience

• Strong relationship building skills

• Good communication skills both written and oral with multiple organizational levels

• Experience learning new concepts and/or technology and applying them

• Ability to work with autonomy

• Solid mechanical and electrical aptitude and skills. 

• Proficiency in MS Office programs (Word, Excel, PowerPoint)

• Valid driver's license

Perks!

• Comprehensive health and wellness benefits

• Ongoing professional development and growth opportunities

• Generous paid time off including: vacation, sick days, and floating holidays

• Competitive base salary with bonus potential

• 401(k) plan with company match to help you invest in your future

• Company vehicle provided for travel convenience

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We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com