Technical Solutions Specialist
jobsforhumanity
Full time
Technical Solutions Specialist
servicetitan· LE0001 ServiceTitan, Inc.
About this role
Ready to be a Titan?
We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We work in a collaborative environment to ensure we deliver an exceptional customer experience. We provide solutions that build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren’t afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.
The Technical Solutions Specialist will report to the Senior Manager, Customer Support and works in a fast-paced environment to provide solutions to client Layout challenges. The role will be creating client Layouts and ensuring that the organization is consistently exceeding client’s expectations and anticipating future needs.
What You’ll Do:
- Design and maintain custom report layouts in Aspire's Web Report Designer, including invoices, proposals, work tickets, and statements
- Create calculated fields to support dynamic content such as logos, conditional formatting, and custom data
- Troubleshoot layout issues reported by clients, coordinating with QA and Dev as needed
- Guide clients and internal staff on layout design best practices and data field usage
- Foster a collaborative team environment that encourages learning, growth, and mutual support among team members.
- Maintain clear and honest communication with management and team members, addressing issues and concerns promptly and effectively.
What You’ll Need:
- Technical Expertise: At least 4+ years of experience and a strong knowledge of HTML/CSS and 1+ years of experience in a Technical Support Role.
- Must be technically proficient, adaptable, and able to continuously learn new skills
- Excellent verbal and written communication skills with the ability to convey technical information clearly and concisely.
- Preferred Knowledge: Experience with Aspire or FieldRoutes, and familiarity with Dev Express and C# are highly desirable. SQL is a bonus.
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
Frequently Asked Questions
Is the salary disclosed for the Technical Solutions Specialist position at servicetitan?
The salary for this Technical Solutions Specialist role at servicetitan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Solutions Specialist position at servicetitan located?
This Technical Solutions Specialist role at servicetitan is based in Yerevan, Armenia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Solutions Specialist role at servicetitan full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Solutions Specialist role in the LE0001 ServiceTitan, Inc. department at servicetitan.
Which team or department does the Technical Solutions Specialist at servicetitan belong to?
This Technical Solutions Specialist position is part of the LE0001 ServiceTitan, Inc. department at servicetitan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Solutions Specialist position at servicetitan?
Click the "Apply Now" button on this page. You will be redirected to servicetitan's official application portal hosted on workday where you can submit your application directly.
Technical Solutions Specialist
servicetitan
You'll be redirected to servicetitan's official application page on Workday.