QA Engineer - Partnership Intelligence
Two Circles
Workplace Technology Analyst
Two Circles· Enabling Capabilities
About this role
Two Circles
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
As a Workplace Technology Analyst, you will be a key part of the employee experience team, ensuring that our global colleagues have the best tools and technology support necessary to perform at their best.
You will engage directly with users to resolve technical issues across Windows and macOS platforms as well as support a range of cloud-based SaaS tools in a fast-paced, global environment.
Key Responsibilities:
- Serve as the first point of contact for workplace technology support requests from the global team.
- Troubleshoot and resolve hardware, software, and access-related issues on Windows and macOS devices.
- Support onboarding processes for new employees with technology setup.
- Maintain and improve systems, workflows, and automation through collaboration with senior team members.
- Proactively identify areas for improvement in workplace technology and user experience.
Candidate Profile:
- A passion to build a career in workplace technology and IT support.
- Previous exposure to IT support through education, internships, or work experience preferred.
- A customer-centric mindset with excellent communication skills, able to explain technical concepts clearly.
- Proactive and responsible with strong ownership of tasks.
- Interest in sports, entertainment, or working within a dynamic agency environment is a plus.
Technical Skills:
- Experience supporting Windows and macOS platforms; familiarity with endpoint management tools like Intune is advantageous.
- Comfortable managing support tickets and providing detailed status updates.
- Experience with IT Service Management (ITSM) tools, with Jira preferred.
- Knowledge of collaboration tools such as Microsoft Teams and Office 365, including troubleshooting syncing and access issues.
- Strong troubleshooting skills related to hardware, software, and access permissions.
Frequently Asked Questions
Is the salary disclosed for the Workplace Technology Analyst position at Two Circles?
The salary for this Workplace Technology Analyst role at Two Circles is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Workplace Technology Analyst position at Two Circles located?
This Workplace Technology Analyst role at Two Circles is based in Vancouver, British Columbia, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Workplace Technology Analyst role at Two Circles full-time or part-time?
This is listed as a Full time position. It is posted as a Workplace Technology Analyst role in the Enabling Capabilities department at Two Circles.
Which team or department does the Workplace Technology Analyst at Two Circles belong to?
This Workplace Technology Analyst position is part of the Enabling Capabilities department at Two Circles. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Workplace Technology Analyst position at Two Circles?
Click the "Apply Now" button on this page. You will be redirected to Two Circles's official application portal hosted on workable where you can submit your application directly.
When was the Workplace Technology Analyst job at Two Circles posted?
This Workplace Technology Analyst position at Two Circles was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Workplace Technology Analyst
Two Circles
You'll be redirected to Two Circles's official application page on workable.