An, Training and Excellence Partner

americanfidelity· AFA American Fidelity Assurance Company
📍 Oklahoma City, OklahomaFull time
Full timeAFA American Fidelity Assurance Company

About this role

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Drive the education, training, and support of internal functional teams to enable a timely, efficient, and seamless online benefits enrollment process, ensuring accurate data exchange and effective integration with AFA systems.

Lead the analysis, design, and continuous improvement of training programs, processes, and procedures to uphold enrollment quality standards and ensure operational consistency.

Serve as a subject matter expert across the full enrollment lifecycle, providing guidance from initial setup through production deployment to ensure accuracy, efficiency, and a high-quality end-user experience.

Education

Bachelor's degree preferred; three or more years of experience delivering training in a corporate or instructional setting, with hands-on experience working with Benefits Administration platforms or related systems acceptable in lieu of degree

Technical Skills and Requirements

  • Skilled in developing training and quality assurance processes that are efficient and meet the expectations of the department.

  • Strong knowledge of enrollment process and various enrollment types.

  • Skilled in the development and maintenance of process, procedures, and quality assurance documentation.

  • Knowledgeable of department-level databases and data procedures (Access, SQL Server, etc.).

  • Efficient at working independently or as part of a team to deliver solutions and easily adjust to new environments and tool sets.

  • Efficient in maintaining overall divisional and enrollment partnerships and subject matter expertise.

  • Proficient at communicating ideas, specifications and status updates to both technical and non-technical professionals.

  • Detailed knowledge of AFA products, technology, tactics and processes.

  • Excellent organizational skills, attention to detail, and highly motivated.

  • Efficiently work and produce results within the structure of divisional enrollment and project needs.

  • Demonstrate commitment to meeting organizational, department and team goals and objectives with a strong focus on deadlines and deliverables.

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#AFC

Frequently Asked Questions

Is the salary disclosed for the An, Training and Excellence Partner position at americanfidelity?
The salary for this An, Training and Excellence Partner role at americanfidelity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the An, Training and Excellence Partner position at americanfidelity located?
This An, Training and Excellence Partner role at americanfidelity is based in Oklahoma City, Oklahoma. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the An, Training and Excellence Partner role at americanfidelity full-time or part-time?
This is listed as a Full time position. It is posted as a An, Training and Excellence Partner role in the AFA American Fidelity Assurance Company department at americanfidelity.
Which team or department does the An, Training and Excellence Partner at americanfidelity belong to?
This An, Training and Excellence Partner position is part of the AFA American Fidelity Assurance Company department at americanfidelity. See the full job description for more information about the team structure and responsibilities.
How do I apply for the An, Training and Excellence Partner position at americanfidelity?
Click the "Apply Now" button on this page. You will be redirected to americanfidelity's official application portal hosted on workday where you can submit your application directly.
When was the An, Training and Excellence Partner job at americanfidelity posted?
This An, Training and Excellence Partner position at americanfidelity was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.