Assistant Manager - Client Servicing
adlift· Client Servicing
About this role
About the Role
We are looking for an Assistant Manager – Client Servicing with 2–3 years of experience in digital marketing/client servicing to manage client relationships and drive execution across integrated digital marketing mandates.
The candidate should be comfortable working across multiple digital verticals, managing internal teams, understanding client requirements and ensuring timely, high-quality delivery.
Key Responsibilities
- Manage day-to-day client communication and relationships for assigned accounts.
- Understand client objectives and translate them into clear briefs and actionable plans.
- Coordinate with internal teams across SEO, Content, Paid Media, Social Media, Creative and other digital marketing verticals.
- Manage account deliverables, timelines, TATs, trackers and follow-ups to ensure smooth execution.
- Lead regular client calls, status updates, presentations and performance discussions.
- Review deliverables before sharing with clients and ensure quality and accuracy.
- Manage client feedback and ensure timely closure of comments/rework.
- Proactively identify performance gaps, opportunities and optimisation areas and take them forward with the respective teams.
- Track account performance against agreed KPIs, scope and deliverables.
- Support upselling/cross-selling and account growth opportunities.
- Work closely with senior management on account strategy, scope, commercials and client retention.
- Ensure strong coordination between the client and internal teams and proactively flag risks/dependencies.
Required Skills & Experience
- 2–3 years of experience in Client Servicing / Account Management / Digital Marketing, preferably in a digital or integrated marketing agency.
- Good understanding of SEO, Paid Media, Social Media, Content and Creative.
- Strong client communication and relationship-management skills.
- Excellent follow-up, ownership and project-management abilities.
- Ability to manage multiple accounts, teams and priorities simultaneously.
- Strong written and verbal communication skills.
- Comfortable working with data, reports, presentations and performance metrics.
- Good problem-solving and stakeholder-management skills.
- Ability to work independently in a fast-paced environment and manage deadlines.
Good to Have
- Experience managing integrated/360° digital marketing accounts.
- Exposure to enterprise clients and multiple stakeholders.
- Experience with GA4, Google Search Console, Excel/Google Sheets, Looker Studio or similar tools.
- Experience in account growth, upselling or cross-selling.
- Understanding of emerging areas such as AEO/GEO and AI-driven search.
What Success Looks Like
- Strong and proactive client relationships.
- Timely and quality delivery across all account requirements.
- Effective coordination and accountability across internal teams.
- Proactive identification of issues and opportunities.
- Achievement of client KPIs and overall account objectives.
- Contribution towards account retention and growth.
Frequently Asked Questions
Is the salary disclosed for the Assistant Manager - Client Servicing position at adlift?
The salary for this Assistant Manager - Client Servicing role at adlift is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager - Client Servicing position at adlift located?
This Assistant Manager - Client Servicing role at adlift is based in Gurgaon, HR, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager - Client Servicing role at adlift full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Assistant Manager - Client Servicing role in the Client Servicing department at adlift.
Which team or department does the Assistant Manager - Client Servicing at adlift belong to?
This Assistant Manager - Client Servicing position is part of the Client Servicing department at adlift. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant Manager - Client Servicing position at adlift?
Click the "Apply Now" button on this page. You will be redirected to adlift's official application portal hosted on keka where you can submit your application directly.
When was the Assistant Manager - Client Servicing job at adlift posted?
This Assistant Manager - Client Servicing position at adlift was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager - Client Servicing
adlift
You'll be redirected to adlift's official application page on keka.