Employees Financial Services Unit Head
Bank Of Jordan
Full time
Corporate customer service Officer -Bahrain
Bank Of Jordan· Corporate & Institutional Banking
About this role
- Serve as the main point of contact for corporate clients, handling requests, inquiries, and complaints efficiently.
- Process and follow up on client transactions by coordinating with internal departments to ensure timely execution.
- Promote and cross-sell banking products and digital services to enhance client engagement and utilization.
- Monitor client accounts and credit facility usage, ensuring optimal utilization aligned with targets.
- Deliver a full range of corporate banking services, including account management, transfers, trade finance, guarantees, and documentation.
- Ensure accuracy, completeness, and compliance of all client requests before processing.
- Maintain ongoing communication with clients and internal stakeholders to support service delivery.
- Prepare reports and support continuous improvement of service quality.
- Participate in business continuity activities and support operational resilience.
- Bachelor’s degree in Business Administration, Banking, or a related field
- Minimum of 3 years’ experience in banking or customer service
- Preferably experienced in dealing with corporate clients and commercial/industrial sectors
- Good command of English
- Strong knowledge of banking products and services
- Good understanding of internal policies, procedures, and regulatory requirements in Bahrain
- Familiarity with international trade and banking practices
- Proficient in computer systems and banking applications
- Cross-selling and sales skills
- Strong planning and organizational abilities
- Ability to handle client complaints effectively within delegated authority
- Strong communication and interpersonal skills
- Ability to work under pressure
Frequently Asked Questions
Is the salary disclosed for the Corporate customer service Officer -Bahrain position at Bank Of Jordan?
The salary for this Corporate customer service Officer -Bahrain role at Bank Of Jordan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Corporate customer service Officer -Bahrain position at Bank Of Jordan located?
This Corporate customer service Officer -Bahrain role at Bank Of Jordan is based in Manama, Capital Governorate, Bahrain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Corporate customer service Officer -Bahrain role at Bank Of Jordan full-time or part-time?
This is listed as a Full time position. It is posted as a Corporate customer service Officer -Bahrain role in the Corporate & Institutional Banking department at Bank Of Jordan.
Which team or department does the Corporate customer service Officer -Bahrain at Bank Of Jordan belong to?
This Corporate customer service Officer -Bahrain position is part of the Corporate & Institutional Banking department at Bank Of Jordan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Corporate customer service Officer -Bahrain position at Bank Of Jordan?
Click the "Apply Now" button on this page. You will be redirected to Bank Of Jordan's official application portal hosted on workable where you can submit your application directly.
When was the Corporate customer service Officer -Bahrain job at Bank Of Jordan posted?
This Corporate customer service Officer -Bahrain position at Bank Of Jordan was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Corporate customer service Officer -Bahrain
Bank Of Jordan
You'll be redirected to Bank Of Jordan's official application page on workable.