EHK

Job role.

 To achieve the highest quality of cleanliness for the resort by directing and coordinating the Housekeeping operation in accordance with the standards of Evolve Back Resort

2.     Job description.

a)       Provides a clean, well maintained resort by supervising the Laundry and Housekeeping operations

1)     Schedules employees in accordance with forecasted occupancy, adjusts       staffing as necessary for sudden changes in occupancy

2)    Coordinates availability of rooms with Front Office Manager

3)     Supervises the daily activities of the housekeeping staff

4)     Monitors the responses on guest feedback identifies problem areas and formulates solutions

5)     Outsource laundry Budgeting and planning

6)     Vendors management

7)      Budget planning

b)     Maintains safe working conditions within department and resort

1.     Insures that all employees follow safety rules and procedures

2.            Takes corrective action where required to improve safety of work areas.

c)     Approved budget by assisting in the preparation of annual budget

1)  Monitors performance of the department against approved budget; makes appropriate recommendations as necessary. Controls operating and payroll costs of staff.

d)    Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports

 1)    Selects, orients, and trains qualified employees

      2)  Conducts effective employee meetings and counseling sessions

 3)   Determines, communicates, and monitors achievement of standards of performance on a timely basis

3.    Abilities and Skills : Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts.