Graduate and Professional Studies Enrollment Counselor - Hybrid

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:

Participates as an active member of the PLNU Graduate and Professional Studies Admissions team to engage prospective students and other constituents with the goal of recruiting students to the university.

Salary:
Pay Range: $25.00 - $26.50 per hour
Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.

This position is eligible for a hybrid work arrangement working both in-person and remotely.

Job Status:

Full time

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Job Description:

RESPONSIBILITIES

• Manage all aspects of adult and graduate student recruitment as assigned, including pre-admissions advising, applicant counseling and follow-up. Direct communication to prospective applicants (e.g., description of programs, admissions procedures, financial aid, etc.).

• Advise applicants on specific program areas, monitor communications with applicants throughout the admissions process. Counsel walk-ins and take phone inquiries. Utilize admissions CRM/JRM to track prospective students and the applicant/admissions process.

• Recommend prospective students for admission to graduate programs.

• Represent graduate programs at recruitment and marketing events.

• Develop new recruitment opportunities for adult and graduate programs.

• Advise academic leadership regarding admissions policies, trouble shoot issues related to new students and academic areas and make recommendations for improvement in assigned graduate programs

• Train and mentor new graduate enrollment counselors.

• Research, analyze, and implement various projects, as assigned.

• Coordinate implementation of marketing campaigns utilizing various media outlets.

• Partner with administrative staff and Assistant Director of Admissions for processing when necessary.

• Other related responsibilities as assigned.

QUALIFICATIONS

• Two years related marketing experience or equivalent business experience. Bachelor’s degree required. Must be highly motivated with a high level of enthusiasm for marketing academic programs.

• Understanding of and commitment to the spiritual mission of Point Loma Nazarene University.

• Ability to communicate effectively, both orally and in writing, including public speaking skills.

• Must possess strong detail and time management skills. Ability to work independently and accomplish tasks under deadline stresses.

• Strong computer skills to support the marketing and admissions process.

• Ability to exercise interpersonal skills in establishing and maintaining effective working relations with prospective students, external contacts, faculty and staff.

• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant. 

• ​The job offer is contingent on the successful completion of a background check. PLNU  will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

PHYSICAL REQUIREMENTS
Sitting for periods greater than one hour. Use of computer equipment: computer keyboard, mouse, and monitor. Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Will also stand, stoop, push, pull, and lift up to 10 lbs throughout the day.

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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential. 

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.