Guest Experience Manager or Assistant Guest Experience & Loyalty Manager

Company Description

Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.

The hotel offers 378 beautiful, spacious rooms and suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guest.

Job Description

•Responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard.

•Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues.

Qualifications

•Minimum 2 years experience at the same field in 5 stars International Hotel Chain

•Excellent reading, writing and oral proficiency in English language

•Strong leadership, interpersonal and training skills

Additional Information

•Indonesian citizenship 

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.