IT Support Executive
thefirstgroup
IT Support Executive
blitznow· Administration & IT
About this role
ABOUT US
Blitz enables brands with 60 mins to Same Day Delivery, powering quick commerce experiences on their own platforms.
We are seeking a highly customer-obsessed, highly energetic & skilled professional to join us as an IT Support Executive. S/he will be responsible for ensuring the smooth functioning of IT infrastructure, systems, and applications across Blitz, making it convenient for brands on the demand front as well as enabling a seamless technology experience for delivery partners on the supply front.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, printers, barcode scanners, handheld devices, and other IT hardware.
- Support and troubleshoot Warehouse Management Systems (WMS), POS/Billing systems, inventory management applications, and other business-critical software.
- Diagnose and resolve hardware, software, network, and internet connectivity issues with minimal downtime.
- Provide first-level technical support to store teams and ensure timely issue resolution.
- Monitor and maintain routers, Wi-Fi, CCTV systems, and other IT infrastructure across Dark Stores.
- Manage user accounts, passwords, system access, software updates, antivirus, and scheduled data backups.
- Coordinate with vendors for hardware repairs, replacements, and preventive maintenance.
- Maintain IT asset inventory, documentation, and warranty records.
- Support new store launches, IT rollouts, and infrastructure upgrades.
- Ensure compliance with IT security policies and data protection standards.
Skills & Qualifications
- Diploma/BCA/B.Sc./B.Tech in Computer Science, Information Technology, or a related field.
- 3–5 years of IT support experience, preferably in Retail, Warehousing, Logistics, Quick Commerce, or Dark Store operations.
- Strong knowledge of Windows OS, LAN/WAN, Wi-Fi, and basic server support.
- Hands-on experience with WMS/POS systems, barcode scanners, printers, and handheld devices.
- Excellent troubleshooting, communication, and problem-solving skills.
- Ability to support multiple locations and respond effectively to critical IT issues.
Frequently Asked Questions
Is the salary disclosed for the IT Support Executive position at blitznow?
The salary for this IT Support Executive role at blitznow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Executive position at blitznow located?
This IT Support Executive role at blitznow is based in New Delhi, DL, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Executive role at blitznow full-time or part-time?
This is listed as a FULL TIME position. It is posted as a IT Support Executive role in the Administration & IT department at blitznow.
Which team or department does the IT Support Executive at blitznow belong to?
This IT Support Executive position is part of the Administration & IT department at blitznow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Executive position at blitznow?
Click the "Apply Now" button on this page. You will be redirected to blitznow's official application portal hosted on keka where you can submit your application directly.
When was the IT Support Executive job at blitznow posted?
This IT Support Executive position at blitznow was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Executive
blitznow
You'll be redirected to blitznow's official application page on keka.