Junior Operations Executive - Last Mile

zippee· Operations (LM)
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📍 Gurugram, HR, IndiaFULL TIME

About this role

About Zippee:

  • Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
  • Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
  • Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

  • We're looking for energetic and qualified Junior Operations Executive (Last Mile) to join our Quick Commerce Operations team across Delhi NCR.
  • If you have a good network of 2W, 3W & 4W delivery partners across various zones in Delhi NCR, this is your opportunity to join India's leading quick commerce logistics platform.
  • This is a field role based at our dark store, and you must be near any of the following locations: Sector 84, Gurugram.

Roles & Responsibilities:

  • Sourcing & Managing Delivery Riders Vendors: Sourcing riders via personal and vendor network, training, tracking performance, and handling grievances/issues.
  • Team Management: Reducing rider turnover and meeting delivery SLA goals.
  • Handling Issues: Volume increases, rider payments, and customer complaints in real-time.
  • MIS/Data Management: Preparing data using MS Excel and Google Sheets.
  • End-to-end fleet operations for Delivery Executives / Riders
  • Daily fleet availability, utilization & productivity tracking
  • Rider onboarding, engagement, and retention initiatives
  • Shift planning, attendance, and supply-demand balancing
  • SLA adherence — delivery timelines, reliability & efficiency

Qualifications:

  • 2-4 years of Operations/Last-Mile experience at Quick Commerce/courier/logistics companies.
  • Education: Graduate and above
  • Team management, stakeholder management, & independent decision-making experience are a must.
  • Must have an owner's mindset. We are looking for owners, not employees.

Frequently Asked Questions

Is the salary disclosed for the Junior Operations Executive - Last Mile position at zippee?
The salary for this Junior Operations Executive - Last Mile role at zippee is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Junior Operations Executive - Last Mile position at zippee located?
This Junior Operations Executive - Last Mile role at zippee is based in Gurugram, HR, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Junior Operations Executive - Last Mile role at zippee full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Junior Operations Executive - Last Mile role in the Operations (LM) department at zippee.
Which team or department does the Junior Operations Executive - Last Mile at zippee belong to?
This Junior Operations Executive - Last Mile position is part of the Operations (LM) department at zippee. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior Operations Executive - Last Mile position at zippee?
Click the "Apply Now" button on this page. You will be redirected to zippee's official application portal hosted on keka where you can submit your application directly.
When was the Junior Operations Executive - Last Mile job at zippee posted?
This Junior Operations Executive - Last Mile position at zippee was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Operations Executive - Last Mile
zippee
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You'll be redirected to zippee's official application page on keka.