Rooms Operations Manager
accorhotel
Full time
View & Apply →Operations Manager
About this role
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
•The Operations Manager is responsible for planning, organizing, directing and coordinating management activities of the operations in conjunction with the General Manager.
•Contribute effectively to guest experiences, manage all guest responses, organize guest meet ups, work with line team members to develop guest experiences, make operations smoother and easier.
•Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
•Work closely with Sales & Marketing and Revenue teams to enhance and optimize the overall performance of the hotel.
•Manage and optimize hotel budgets, controlling expenses and maximizing revenue.
•Be responsible for all day-to-day queries, complaints or problems that arise in the hotel.
•Drive brand audits and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results.
•Ensure consistent implementation and review of SOPs throughout all Departments.
•Promote a positive employee relations culture through effective communication and regular team meetings.
•Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.
Qualifications
Degree in Hospitality & Hotel Management/MBA in Hospitality Management.
•10-12 years of work experience in Hospitality and Must have prior experience in a management role.
•Strong analytical and problem-solving skills
•Strong leadership, interpersonal and training skills.
Additional Information
- Secondary / High school education
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
- Minimum 1 year of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- No criminal record
- Must be well-presented and professionally groomed at all times
Frequently Asked Questions
Is the salary disclosed for the Operations Manager position at accorhotel?
The salary for this Operations Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager position at accorhotel located?
This Operations Manager role at accorhotel is based in MH, Thane, Thane, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Manager role at accorhotel.
How do I apply for the Operations Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Operations Manager job at accorhotel posted?
This Operations Manager position at accorhotel was posted on Jul 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.