ReConnect Membership Coordinator

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About this role

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kidsโ€™ Club.

Job Description

  • Consistently offer professional, friendly and engaging service
  • Assist in the all operations of ReConnect membership program and to have knowledge of all Fitness classes and offerings
  • Assist guest with the check-in to facilities
  • Assist guests with product information and retail sales
  • Provide guest information relating to Fitness Classes, Pool Day Pass and special offers, membership offerings
  • Assist guest with payment collection for their respective membership
  • Prepare agreement as per requirements
  • Brief the guest about his benefits as part of his membership
  • Being able to solve guests issues, concerns
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Report any problems or questions to ReConnect Assistant manager
  • Maintain membership database
  • Maintain membership records
  • Respond in a professional manner to members enquires and assisting with any requests with regards to their membership
  • Consolidate monthly reporting of all membership activities
  • To report anything which may be a Health & Safety hazard
  • Other duties as assigned

Qualifications

  • Previous experience in luxury hotel environment desirable but not essential
  • High School diploma, vocational training and/or 1 year work experience.
  • Fluent in English (written & verbal) essential.
  • Friendly and pleasant disposition with people interaction skills.
  • Highly level of personal cleanliness and grooming. Previous Fitness center experience preferred
  • CPR and First Aid certification preferred
  • Excellent communication and organizational skills
  • Russian speaker
  • Attention to details
  • High problem solving ability

Additional Information

Frequently Asked Questions

Is the salary disclosed for the ReConnect Membership Coordinator position at accorhotel?
The salary for this ReConnect Membership Coordinator role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ReConnect Membership Coordinator position at accorhotel located?
This ReConnect Membership Coordinator role at accorhotel is based in Dubai, Dubai, Dubai, United Arab Emirates, ae. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ReConnect Membership Coordinator role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a ReConnect Membership Coordinator role at accorhotel.
How do I apply for the ReConnect Membership Coordinator position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ReConnect Membership Coordinator job at accorhotel posted?
This ReConnect Membership Coordinator position at accorhotel was posted on Jul 17, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
ReConnect Membership Coordinator
accorhotel
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