Front Desk Executive / Receptionist

Role Summary

Key Responsibilities

• Manage the front desk and reception area, ensuring a professional and welcoming environment at all times.
• Greet and assist visitors, clients, candidates, and employees courteously.
• Handle incoming calls, screen and redirect them to the concerned departments.
• Maintain visitor logs, issue visitor passes, and coordinate with security/admin teams.
• Manage meeting room bookings and assist in arranging meetings and appointments.
• Handle courier, dispatch, incoming/outgoing mail, and documentation records.
• Coordinate with housekeeping, administration, and facility teams for smooth office operations.
• Maintain office supplies inventory and coordinate procurement requests.
• Support HR/Admin in employee attendance coordination, onboarding formalities, and basic administrative tasks.
• Ensure reception area is well-maintained, organized, and presentable at all times.
• Assist senior management with basic coordination and administrative support as required.
• Maintain confidentiality and professionalism in handling sensitive information.

Required Skills & Qualifications

• Graduate in any discipline.
• 5+ years of experience as a Front Desk Executive / Receptionist / Front Office Administrator.
• Excellent verbal and written communication skills.
• Pleasing personality with a professional and presentable demeanor.
• Strong interpersonal and customer service orientation.
• Proficiency in MS Office (Word, Excel, Outlook).
• Good organizational and multitasking abilities.
• Ability to handle pressure and manage multiple responsibilities simultaneously.
• Strong coordination and follow-up skills.

Preferred Candidate Profile

• Stable work history with good professional conduct.
• Experience in corporate office / IT / service industry environment preferred.
• Mature, polite, and proactive approach toward handling visitors and office operations.
• Ability to maintain decorum and represent the company professionally at the front office.

What We Are Looking For

• A smart, diligent, and dependable professional who can manage the front office independently.
• Someone with a service-oriented attitude, high ownership, and excellent communication skills.
• A candidate who can create a positive first impression for the organization and support day-to-day administrative efficiency.