Project Manager
evolveback
Executive (Female)
evolvebackยท Hospitality-Coorg
About this role
Guest Relation Executive
As a Guest Relations Executive you will be responsible for providing exceptional guest experiences and ensuring their satisfaction throughout their stay. You will serve as a primary point of contact for guests, addressing inquiries, resolving issues, and ensuring their needs are met with professionalism and efficiency. Your role will involve enhancing guest relations, promoting hotel services, and upholding the highest standards of hospitality.
Your responsibilities as Guest Relation Executive :
- Guest Services: Provide warm and personalized service to guests, welcoming them upon arrival, assisting with check-in/check-out procedures, and attending to their needs throughout their stay.
- Communication: Serve as a liaison between guests and hotel staff, conveying guest requests, preferences, and feedback to relevant departments to ensure prompt and effective resolution.
- Information Desk: Act as an information resource for guests, providing details about hotel facilities, local attractions, transportation options, and dining recommendations to enhance their experience.
- Problem Resolution: Address guest concerns and complaints in a timely and empathetic manner, taking appropriate action to resolve issues and exceed guest expectations.
- Relationship Building: Build rapport with guests by anticipating their needs, recognizing repeat guests, and cultivating positive relationships to foster loyalty and repeat business.
- Upselling and Promotion: Promote hotel amenities, special packages, and upgrades to guests, maximizing revenue opportunities and enhancing their overall experience.
- Guest Feedback: Solicit feedback from guests through surveys, comment cards, and personal interactions, and use this feedback to identify areas for improvement and implement service enhancements.
- Coordination: Collaborate with other hotel departments, including housekeeping, front office, and food and beverage, to ensure seamless guest experiences and smooth operations.
Qualifications and Skills:
- Any Graduation
- Excellent communication, interpersonal, and problem-solving skills.
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Frequently Asked Questions
Is the salary disclosed for the Executive (Female) position at evolveback?
The salary for this Executive (Female) role at evolveback is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive (Female) position at evolveback located?
This Executive (Female) role at evolveback is based in Coorg, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive (Female) role at evolveback full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Executive (Female) role in the Hospitality-Coorg department at evolveback.
Which team or department does the Executive (Female) at evolveback belong to?
This Executive (Female) position is part of the Hospitality-Coorg department at evolveback. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive (Female) position at evolveback?
Click the "Apply Now" button on this page. You will be redirected to evolveback's official application portal hosted on keka where you can submit your application directly.
When was the Executive (Female) job at evolveback posted?
This Executive (Female) position at evolveback was posted on May 30, 2026. Apply as soon as possible โ early applications are often reviewed first.
Executive (Female)
evolveback
You'll be redirected to evolveback's official application page on keka.