Inside Sales Specalist
airpay
Executive – IT and Networking
airpay· Internal IT
About this role
Job Title: Executive – IT and Networking
Job Level: Junior Level
Report to: Assistant Manager
Department: Internal IT, Technology
Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)
Location: Cochin
Job Summary
We are looking for a Junior Executive – IT and Networking to support the daily operations of our IT infrastructure and provide technical support to users. The role involves assisting in troubleshooting, system maintenance, IT service delivery, and working under the guidance of senior IT staff. It’s a great opportunity for someone looking to build a strong technical foundation in a fast-paced, enterprise environment.
Key Responsibilities:
IT Infrastructure Support:
- Assist with installation, configuration, and basic maintenance of desktops, laptops, and peripherals.
- Provide support across Windows, Linux, and macOS environments.
- Ensure proper functioning of IT equipment and report issues as needed.
Network Support:
- Help monitor and troubleshoot LAN/WAN and Wi-Fi issues.
- Assist with routine network checks and configurations under supervision.
- Support in maintaining internet access and VPN connectivity.
Technical Support:
- Provide first-level support for hardware, software, and system-related incidents.
- Troubleshoot and resolve issues related to Microsoft Office tools (Outlook, Excel, Word, Teams).
- Assist with user access, device provisioning, and endpoint configuration.
- Support users in resolving backup-related issues using Cobian Backup.
Company - Specific Use Cases:
- Support the IT team in handling device deployment, maintenance, and user management.
- Contribute to backup operations and ensure successful execution using internal tools.
- Help with access provisioning and removal as per business and IT policy requirements.
- Assist in managing Wi-Fi access and usage policy enforcement.
- Maintain documentation for asset inventory, IT procedures, and technical workflows.
- Participate in regular audits, compliance checks, and policy-based system configurations.
Documentation and Reporting:
- Log and track incidents, changes, and support resolutions.
- Assist in preparing system health reports and operational summaries.
Required Qualification:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1–3 years of experience in IT and networking, including hands-on experience with system administration and troubleshooting.
- Proficiency in network technologies, including LAN/WAN, firewalls, and VPNs.
- Strong knowledge of Windows, Linux, and macOS environments.
- Experience with IT tools like ticketing systems and network monitoring tools.
- Hands-on experience working with the Microsoft 365 Admin Portal, including basic rule creation and user management.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple priorities effectively.
- Working knowledge of Microsoft Office products (Outlook, Excel, Word, Teams).
Note: Candidates with less experience may apply if they demonstrate a strong foundation and learning attitude.
Travel Requirement:
Occasionally, depending on office/site support requirements.
Frequently Asked Questions
Is the salary disclosed for the Executive – IT and Networking position at airpay?
The salary for this Executive – IT and Networking role at airpay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive – IT and Networking position at airpay located?
This Executive – IT and Networking role at airpay is based in Kochi, KL, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive – IT and Networking role at airpay full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Executive – IT and Networking role in the Internal IT department at airpay.
Which team or department does the Executive – IT and Networking at airpay belong to?
This Executive – IT and Networking position is part of the Internal IT department at airpay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive – IT and Networking position at airpay?
Click the "Apply Now" button on this page. You will be redirected to airpay's official application portal hosted on keka where you can submit your application directly.
When was the Executive – IT and Networking job at airpay posted?
This Executive – IT and Networking position at airpay was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive – IT and Networking
airpay
You'll be redirected to airpay's official application page on keka.